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Política de privacidad

In compliance with the Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data, by which Directive 95/46/EC is repealed (hereinafter, GDPR), the Law 34/2002, of July 11, on information society services and electronic commerce (hereinafter, LSSI-CE), and the Organic Law 3/2018, on Personal Data Protection and the guarantee of digital rights, Agróptimum Group S.L. guarantees the protection and confidentiality of the personal data provided by its clients and users, in accordance with the provisions of the current regulations.

The Data Protection Policy of Agróptimum Group S.L. is based on the principle of proactive responsibility, according to which the Data Controller must ensure and be able to demonstrate compliance with the applicable regulations at all times.

Data Controller: Who are we?

  • Name: Agróptimum Group S.L.
  • Tax ID: B10663433
  • Address: Camino de las Casas de Santa Cruz, 2, 16230 Villanueva de la Jara, Cuenca
  • Phone: 967469298
  • Email: administración@agroptimum.com

Purpose of processing: Why will we use your data?

The personal data that you provide will be processed to manage the contractual relationship that binds us, provide the requested services, as well as to address inquiries, complaints, or requests you make through our website or in person. No automated profiles will be created, nor will automated decisions be made solely based on the processing of your data.

Legitimacy of processing: Why do we need your data?

The processing of your personal data has the following legal bases:

  • Contractual relationship: for the management and provision of the contracted services.
  • Legitimate interest: for the management of inquiries, complaints, and pending collections, specifically informing that the legitimate interest lies in ensuring the continuity of services and the adequate administrative management of the relationship.
  • Your consent: when necessary, for example, for sending commercial communications or when you access our website, by checking the corresponding box in the online forms.

In cases where the processing is based on your consent, we inform you that you can withdraw your consent at any time, without affecting the lawfulness of the processing carried out prior to your withdrawal.

Data communication: To whom do we communicate your data?

We will not disclose your personal data to third parties unless legally required. For example, we may be required to communicate data to the Tax Agency in compliance with tax regulations. If it were necessary to communicate your data to third parties for other reasons, we would previously request your consent through clear and specific mechanisms.

International transfers: Where could we send your data?

We do not make international transfers of your personal data for any of the mentioned purposes. If it were necessary to transfer your data outside the European Economic Area on any occasion, the guarantees adopted and the means to obtain a copy thereof would be informed.

Retention: How long will we keep your data?

Your personal data will be kept for as long as necessary to fulfill the purpose for which they were collected and to determine any potential liabilities arising from that purpose and the processing of the data. The criteria for determining these periods include the nature of the data and the relationship with the user/client, as well as the legal and contractual obligations inherent to our activity.

Specifically:

  • Data associated with the contractual relationship or service provision: for the duration of that relationship and subsequently, for the time necessary to address potential liabilities (generally, up to 6 years according to commercial regulations and 4 years according to tax regulations).
  • Data processed by consent: until you withdraw it or the purposes for which they were requested end.
  • Blocked data after the relationship ends: will only be kept, duly blocked, during the periods established in the applicable regulations for the prescription of legal or contractual liabilities.

Rights: What rights can you exercise as an interested party?

You can exercise the following rights free of charge and at any time:

  • Access: to know what personal data we process and for what purposes.
  • Rectification: to request the correction of inaccurate data.
  • Deletion ("right to be forgotten"): to request deletion when the data is no longer necessary, you withdraw your consent, you object to processing, etc.
  • Limitation: to request the limitation of processing in cases provided by law.
  • Objection: to oppose the processing of your data, especially when the legal basis is legitimate interest.
  • Portability: to request the transfer of your data to another controller, provided that the processing is based on the execution of a contract or your consent.
  • Not to be subject to automated individual decisions: including profiling, where applicable.

To exercise these rights, you can contact us at the address and email provided, attaching a copy of your identification document.

Withdrawal of consent

If you have given your consent for a specific purpose, we inform you that you can withdraw it at any time, without affecting the lawfulness of the processing carried out up to that point.

Additional information

We will inform you if the communication of your personal data is a legal or contractual requirement, or a necessary requirement for entering into a contract, as well as the possible consequences of not providing such data, when required by the purpose.

Complaints to the control authority

You can direct your complaints to the Spanish Data Protection Agency (www.aepd.es; C/ Jorge Juan, 6, 28001 Madrid; phones 901 100 099 and 912 663 517), without the need for a lawyer or representative and at no cost.

Security

Agróptimum Group S.L. has adopted appropriate technical and organizational measures to ensure the security and integrity of your personal data and to prevent its alteration, loss, processing, or unauthorized access, in accordance with the state of technology, the nature of the stored data, and the risks to which they are exposed. In the event that third-party services are contracted that may access personal data, compliance with equivalent security and confidentiality obligations will be required.

Updates

Agróptimum Group S.L. reserves the right to modify its Privacy Policy to adapt it to legislative or jurisprudential changes that may affect compliance. In that case, proper notice will be given through its publication on this website.